RTW Program Fundamentals
How to Build a Transitional Duty Program From Scratch
The practical build order for a transitional duty program that survives coordinator turnover and holds up in a carrier audit.
13 min read · July 14, 2026
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RTW Program Fundamentals
11 articles
RTW Program Fundamentals
The Complete Guide to Employer-Side Return-to-Work Case Management
Everything a busy RTW coordinator, HR, or safety leader needs to run transitional duty cases end to end without the process breaking under a second concurrent claim.
16 min read · July 14, 2026
RTW Program Fundamentals
Medical-Only vs. Lost-Time Claims: Why the Conversion Costs So Much
The single conversion event that quietly drives multi-year premium increases and how transitional duty prevents it.
11 min read · July 14, 2026
RTW Program Fundamentals
Closing a Transitional Duty Case: Return to Full Duty or Disposition
A case that never formally closes is a liability. Here is how to document the ending, whatever it is.
10 min read · July 14, 2026
RTW Program Fundamentals
The Return-to-Work Coordinator Role: Responsibilities and Handoffs
When the coordinator turns over, the program shouldn't reset. Here is how to define the role so knowledge stays.
10 min read · July 14, 2026
RTW Program Fundamentals
Who Owns What: RTW Roles Across HR, Safety, Supervisors, and Risk
Confusion about who owns which step slows every case. Here is a clean role map for a transitional duty program.
10 min read · July 14, 2026
RTW Program Fundamentals
The ROI of a Return-to-Work Program and the Cost of Inaction
The strongest RTW business case is dollar-denominated. Here is how to build one your CFO will accept.
12 min read · July 14, 2026
RTW Program Fundamentals
Benchmarking Your Injury and RTW Metrics Against NAICS Peers
Your numbers only mean something in context. Here is how to benchmark against your NAICS peers.
9 min read · July 14, 2026
RTW Program Fundamentals
Managing Multiple Concurrent RTW Cases Without Losing Track
Everything works with one case open. The system needs to survive the third. Here is how to keep concurrent cases straight.
10 min read · July 14, 2026
RTW Program Fundamentals
What Belongs in a Written Return-to-Work Policy
A written policy makes the program consistent and defensible. Here is what to put in it.
11 min read · July 14, 2026
RTW Program Fundamentals
Keeping Your RTW Program Alive Through Coordinator Turnover
When the coordinator walks out, the program shouldn't walk out with them. Here is how to build continuity in.
8 min read · July 14, 2026